Insurance & Billing
Here you’ll find the insurance plans I accept, self-pay options, and what to expect with billing.
Insurance I Accept
Currently in-network with Cigna.
Participation varies by individual plan.
Visits eligible for insurance billing:
In-home, In-office and Telehealth.
Additional insurance plans are in progress. If you don’t see yours listed, please reach out to ask about current options.
Getting Started
1. Request your visit.
Use the contact form to get in touch. I’ll follow up to discuss your needs and arrange your appointment.
2. Check your benefits.
Call the number on your insurance card to confirm your provider’s network status, coverage for the planned visit, and any deductible, copay, or coinsurance. If both you and your baby will receive care, ask about benefits for each of you.
3. Get personalized support.
Your visit focuses on your concerns, your feeding goals, and a plan that works for your family.
Self-Pay Options
For families paying directly, my in-home visit rates are:
Initial Lactation Visit — $225
A comprehensive 90–120-minute visit for you and your baby.
Follow-Up Lactation Visit — $175
A 60–75-minute visit to reassess feeding, check progress, and adjust your plan.
These are self-pay rates. Costs for visits billed to insurance depend on your plan and how the claims are processed.
Understanding Your Bill
Lactation Visits May Involve Two Patients
Lactation care is unique because both the mother/lactating parent and the baby may receive medically necessary evaluation and care during the same appointment.
When appropriate, Matrescence Lactation & Wellness may submit a separate insurance claim for:
The mother or lactating parent
The infant
Each patient is evaluated individually, and services are billed based on the care actually provided, medical decision-making, complexity, and/or time spent during the visit.
Because two separate claims may be submitted, each claim may be subject to the individual patient's insurance benefits, including deductibles, copays, or coinsurance.
Will insurance cover the full cost?
Being in-network or verifying benefits does not guarantee full coverage or payment. Your plan determines coverage and any amount you owe, which may include a deductible, copay, coinsurance, or noncovered services.
How are services billed?
Services are billed according to the evaluation and care actually provided. The codes used and your insurance company’s processing of those claims determine the final insurance payment and patient responsibility.
Questions Before You Schedule?
You’re welcome to reach out with questions about visit options or how billing works at Matrescence. Your insurance company can answer questions about your specific coverage and benefits.
Text 757-517-8601